Programs and Services

Emergency Floor

The Emergency floor has 32 beds. Women and children arrive at the shelter after assessment by phone or referral, and immediately have basic needs addressed; safety, food, bedding, clothing, rest, and counselling as requested. Client-based safety case management plans are created during the average stay of seven to ten nights via counselling, group work, advocacy and sharing services with collateral agencies. Men are provided the same services off-site.

778-7273 for Local Emergency,
1-800-442-0613 for Toll-free Emergency,
677-9668 for the business line (public education, information, etc.)

Transition Program

The Thompson Crisis Centre houses six suites for transition (up to six months) housing. This program is an option available to meet the needs of women and children after residing on the Emergency Floor. Program goals mirror those of the residential program according to client goals, while providing client-based case planning to assist women in transitioning from shelter to independent and violence-free living.

Carrie at 677-9668

Children’s Program

Thompson Crisis Centre recognizes that in order to eradicate family violence, children who are witness to violence require information and support services to be able to lead their lives free from violence.

Children’s counseling and supportive parenting programming are provided by the Children’s Counselor for clients on Emergency Floor, Transition, Follow-up and non-residential.
The Children’s Counselor works closely with a number of community and service organizations and utilizes a hybrid of outcomes-based programs to provide empowering services for children and youth. These are provided individually, in groups and in play-group sessions.

The choice of attending any form of counseling remains with the parent and child.

Individual counseling and group education and public awareness are also provided by the Children’s Counselor to community youth.

Nicole at 677-9668

Along with from children’s counseling and support services, child minding is provided for mothers to attend counseling and group sessions and attend medical, legal and social assistance meetings and appointments.

Follow-up Program

The Follow-up Program combines services for both transition residents and non-residential clients dealing with issues of abuse. Transition residents receive support and counseling from the Follow-up Counselor.

The focus of the program is to provide support to women dealing with abusive relationships, past childhood sexual trauma and/or other types of abuse. You do not have to be in shelter to access this program!

Non-residential counseling and public education and outreach are also provided. The Burntwood Regional Community Health Resource Centre provides office space for a satellite office. There is a counselor there on Wednesdays and Fridays every week, 10:00 a.m. – 12:00 p.m. and 1:00 p.m. – 3:00 p.m. This is a walk-in service and is open to all. You do not have to check in to the front desk. Just walk past the front desk, turn left and go down to the far end of the hall to the office on the right-hand side that says TCC Outreach Office.

Contact: 677-1781 Wednesdays and Fridays,

677-9668 to set up non-residential, confidential consultation or counseling session.


Satellite School Program

The Thompson Crisis Centre provides a classroom space, with the School District of Mystery Lake providing a teacher for regular classes. This ensures that children from Kindergarten to Grade 6 who are temporarily staying in shelter are able to maintain some stability in what otherwise is often a very chaotic time. It also provides the opportunity for children to keep up with their school work, thereby relieving the mother of that particular pressure and strain.


The support of group members is an important component in the healing process. A support group assists in breaking down isolation and validates the harmful effects of abuse through peer support. Groups are provided weekly for emergency and transition clients and throughout the year for non-residential clients.



 The Community Outreach Family Violence Case Worker, works in the community at various locations for clients convience. Counseling is available at flexible hours making services easier to access. Our Case Worker advocates, and gives appropriate referrals as needed. Educational workshops and presentations are available upon request for anyone in the Community or Outline areas. If you are interested in our services Please contact Mary at the Thompson Crisis Centre by phone 204-677-9668 to make arrangements.

 Presentation & Workbook Titles that are available are :

1) Protection Orders & Safert Planing

2) Family Violence & Child Abuse Awarness

3) Family Violence (Set of Five Workbooks)

4) Healthy Relationships

5) Family Violence & Anger Management

6) Family Violence & Self-Esteem

7) Thompson Crisis Centre Services Available

The Community Outreach Family Violence Case Worker, works along side of other Service Providers as well as the Community as a whole. Joining our forces together we can make the City of Thompson and Outline Communities a safe place for us all!